Billing terms
Last updated October 2026.
Monthly subscription, made clear upfront
Every plan is a monthly subscription, and the price is shown before you pay. It charges the same amount automatically every month, on the date you first paid, until it's canceled — it doesn't renew for a fixed term and then stop on its own. Larger programs may be arranged directly with us and billed separately.
Canceling
To cancel — whether you're an individual athlete or on a team plan — email us at contact@chin-upcr.com from the address you paid with, and we'll cancel it promptly. You keep access through the end of whatever period you already paid for; we don't cut anyone off mid-period.
Refunds
We don't have a rigid, automatic refund policy — this is a small, personal practice, not a large company with a fixed script. If something's genuinely wrong, tell us and we'll sort it out directly, case by case.
If the price ever changes
We won't raise the price on an existing subscription without telling you first, with real advance notice — not a surprise on your statement.
If your roster changes size
Seats mean athletes and coaching staff combined — a coach counts the same as an athlete does. Team pricing is set when billing is first set up, based on the roster at that moment, and doesn't adjust itself automatically as the roster changes size. If you cross into a different pricing tier — in either direction — let us know and we'll update it starting your next billing cycle, never retroactively or mid-period.
Payment processing
Payments are processed through the secure checkout on our website. We don't see or store your full card number — the payment provider processes and secures that directly.
Questions
Email us at contact@chin-upcr.com — whatever question you have about a charge, we'll answer it.